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TesCom specializes in broadband and telecom test equipment repair, sales, and calibration. The repair group handles anything from TS-44's to transmission test sets and cable locators. Among the manufacturing relationships TesCom has developed over the years, here is a summary. If you can’t find the manufacturer or type of test equipment you are using on this list, give us a call at 800-888-1978 and select option 2 for customer service.
• 3M/APC ROTL equipment including PCB’s and 1056 Responders - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support. • 3M/APC Consoles - requires onsite service - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support. • 3M/APC 1303’s - blue boys - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support. • 3M/Dynatel – 2273, 965, 965DSP, 745, 573, 500, etc. - TesCom is an independent repair center for these sets. • Acterna (JDSU) - TesCom provides ongoing repair support for several Acterna/TTC/TPI products that are now manufacturer discontinued. In addition, TesCom provides independent non-warranty repairs on currently manufactured Acterna products. Sample models include 107A, 209A, 310's, 550B's, 2310’s, 3000HST’s, etc. • Agilent/HP - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support for several DSL products that are now manufacturer discontinued. Sample models include the E1/T1 Test Advisors, HDSL Installer's Assistants, and the ADSL Verifier. • ATT/WECO MFT test extenders (model 99343-01) - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support. • CTC/Delcon/HP 4904/4994/4905/4910/4930/4960/4961 fault locators and pair identifiers - TesCom purchased all remaining parts stock and OEM documentation to provide ongoing repair support. • CTC 9925RTS/9925A/9925XB/9925BLT subscriber loop test sets - TesCom provides both warranty and non-warranty repairs on these items. • CTC 9970 (188 voltage tester) - TesCom provides both warranty and non-warranty repairs on these items. • CXR/Halcyon - TesCom is a factory authorized repair center for these sets. • Fisher - TesCom is a factory authorized warranty repair center for all Fisher locating products. • Fluke - TesCom provides authorized repair and end of lifecycle services for several Fluke products. • Harris Dracon - TesCom is a factory authorized warranty repair center for TS21/TS22’s dialsets. • HP 4935 - TesCom is an independent repair center for these sets. • Metrotech - TesCom is a factory authorized repair center for 810/850/9800 series cable locators. • Phoenix 1541, 5500, 5575, etc. - TesCom purchased the Phoenix manufacturing rights and now provides new product manufacturing as well as ongoing repair support. • Radio Detection - TesCom is a factory authorized repair center for RD400 series cable locators and transmitters. • Scientific Atlanta 466X, AT9000, and AT9500 - TesCom provides both warranty and non-warranty repairs on these items. • Sierra test sets - TesCom purchased the Sierra product line and now provides new product manufacturing as well as ongoing repair support. • Sunrise Telecom - TesCom is the factory authorized warranty and out of warranty repair center for Sunrise broadband products including the CM750 and CM1000. • T-Com - TesCom purchased the T-Com product line and now provides new product manufacturing as well as ongoing repair support.
Repair service summary: Standard turnaround: 1-2 weeks Expedited turnaround: 3 days (currently available for 3M/APC ROTL, Agilent, CTC/Delcon/HP, CTC 9925, CXR/Halcyon, Phoenix, Sierra, and Sunrise equipment for $75/unit) Hourly rate: $99/hour plus parts |